Mnaha Wild Adventures

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We take your privacy seriously and are committed to safeguarding your personal information at Mnaha Wild Adventures. Mnaha Wild Adventures values you as our guest, respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the sources of your personal information that we may collect from you or that you may provide to us, our purposes for collecting and processing your information, and our practices for collecting, using, maintaining, retaining, protecting and disclosing that information.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our platforms. By accessing or using our platforms, you agree to this privacy policy. If you have any questions or concerns about this privacy policy or your personal information, please contact us using the details provided in Section – ‘Contact us?’

What Data we Collect

We may collect and process personal information about you including information:

• Name, e-mail address and telephone number for persons enquiring about Mnaha Wild Adventures services;
• Interests and preferences for subsequent enquires;
• If you book onto a tour we may be required to obtain the following information: your gender, passport details (date of issue, date of expiry, date of birth), any dietary or other travel requirements, health issues or special needs you wish to make us aware of, your preferred contact in the event of an emergency, details of your travel insurance.
• We also keep a record of which tours or services you have used through Mnaha Wild Adventures. We also record the date that you contacted us and, if we have that information, how you first found out about Mnaha Wild Adventures.

We do not record or store any financial information such as bank account or credit card details.

If you are providing us with the personal information of another person, you must ensure that those you represent are aware of the content of our Privacy Policy and consent to your acting on their behalf.

We may also collect information about you from third parties, such as social media platforms, if you choose to connect with us through those platforms.

How we use the Data we Collect

Under data protection laws we are allowed to use personal information only if we have a proper purpose and lawful basis to do so, such as:

• Fulfilling a contract you may have entered into with us to allow us to deliver the product;
• Our legal duty, for example to comply with local laws in the country you are visiting;
• Vital interest, for example, confirmation of your travel insurance could be vital to you and your health in case we need to contact them in an emergency;
• Legitimate interest, including those of a third party, where information is necessary for us to provide a service and does not override your rights and freedoms as an individual, for example, using your e-mail address to contact you with relevant information about your upcoming tour.
• When you consent to it. Generally, we do not rely upon consent as a legal basis for processing your personal data other than in relation to sending our own direct marketing communications to you via e-mail. You have the right to withdraw consent to marketing at any time by contacting us at info@mnahawildadventures.com.

Further Information on Third Party Sharing

For legitimate interest to deliver a product or service, Mnaha Wild Adventures requires the sharing of information to third parties. Examples include passport or personal details for entry permits or visa requirements, dietary requirements to hotels and restaurants, and personal and health details to tour leaders. For set-departure tours, Mnaha Wild Adventures will distribute the names, e-mail address and an abbreviated physical address to the other tour participants booked on the same tour and encourage shared transport where possible. If you do wish for your name and/or e-mail address and/or abbreviated physical address to be included in this distribution, please inform us of this during the booking process.

We may share your information with an enforcement body (i.e. police) where disclosure is authorised or required by law, or with insurance providers or medical personnel. This may be for identification of fraud or error, for regulatory reporting and compliance, or if we believe the disclosure is necessary to lessen or prevent a threat to life, health or safety.

We do not sell your personal information.

Retention

We will retain your details for as long as we need them to fulfil the purposes for which we collected it, including legal, accounting and reporting requirements. Periodic reviews are conducted to remove any data that is no longer needed.

Your Rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access, update or to delete the information we have on you.
• The right of rectification.
• The right to object.
• The right of restriction
• The right to data portability.

If at any time you feel that data you have sent to us has been leaked, you should contact us immediately with all the details.

Photographs and Videos.

Photographs or videos may be taken on Mnaha Wild Adventures tours or events by Mnaha Wild Adventures employees, contractors or other guests. These images may be used in tour reports or for marketing purposes on our website or other marketing platforms. You have the right to withdraw consent to the use of photographs or videos that include yourself at any time by contacting us at info@mnahawildadventures.com.

Log Files

Mnaha Wild Adventures follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Mnaha Wild Adventures uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

For more general information on cookies, please read What Are Cookies.

Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Mnaha Wild Adventures.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Mnaha Wild Adventures, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Mnaha Wild Adventures has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Mnaha Wild Adventures's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Mnaha Wild Adventures does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

Our Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Mnaha Wild Adventures . This policy is not applicable to any information collected offline or via channels other than this website.

Notification of Changes.

This policy may change from time to time. Your continued use of our platforms after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. We encourage you to refer to this page on an ongoing basis for our most current policy and practices.

Consent

By using our website, you hereby consent to our Privacy and Terms of Use Policy and agree to its terms.

Contact us

• by mail: info@mnahawildadventures.com

We will respond with in 3-5 business working days